Terms of Service
Last updated: March 2025
1. Agreement to Terms
By accessing or using ConsumerWatchdogs ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ConsumerWatchdogs provides:
- Consumer Rights Checker (Free): AI-powered analysis of consumer issues, providing general information about applicable laws and suggested action steps.
- RecallTracker (Subscription): Product recall monitoring, warranty tracking, and class action alerts for tracked products.
3. Important Disclaimer - Not Legal Advice
THE INFORMATION PROVIDED BY CONSUMERWATCHDOGS IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL ADVICE. WE ARE NOT A LAW FIRM AND DO NOT PROVIDE LEGAL REPRESENTATION.
Our AI-generated reports and suggestions are based on publicly available consumer protection laws and regulations. They should not be relied upon as a substitute for professional legal advice.
For legal matters, we strongly recommend consulting with a licensed attorney in your jurisdiction.
4. User Accounts
When creating an account, you agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that violate these terms.
5. Acceptable Use
You agree NOT to:
- Use the Service for any unlawful purpose
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use automated systems to access the Service without permission
- Resell or redistribute our services without authorization
- Use the Service to harass, abuse, or harm others
6. RecallTracker Subscription Terms
Pricing and Billing
- Subscriptions are billed monthly at the rate displayed at checkout
- All prices are in USD unless otherwise stated
- You authorize us to charge your payment method on a recurring basis
Free Trial
New subscribers receive a 7-day free trial. You will not be charged until the trial ends. Cancel anytime during the trial to avoid charges.
Cancellation
- You may cancel your subscription at any time through your account settings
- Cancellation takes effect at the end of your current billing period
- No refunds are provided for partial months
7. Intellectual Property
The Service and its original content, features, and functionality are owned by ConsumerWatchdogs and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any information you provide. By submitting content, you grant us a license to use it to provide and improve our services.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONSUMERWATCHDOGS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or other intangible losses
- Damages resulting from your use or inability to use the Service
- Any outcome of actions you take based on our information
- Errors in recall data or delayed alerts
Our total liability shall not exceed the amount you paid us in the past 12 months.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT:
- The Service will be uninterrupted or error-free
- Our information is complete, accurate, or current
- You will recover money or achieve any specific outcome
- All product recalls will be detected and reported
10. Indemnification
You agree to indemnify and hold harmless ConsumerWatchdogs, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your account immediately, without prior notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of subscription fees
- Any reason at our sole discretion
Upon termination, your right to use the Service will cease immediately.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.
14. Contact Us
If you have questions about these Terms, contact us at: